Effective Communication And Patient Safety - 1813 Words

Effective Communication and Patient Safety Introduction Patients in acute care settings are often wholly dependent on the professional care nurses provide to them. Patient safety in intensive care units has long been a topic of interest and is dependent on many factors. Recently, patient safety and outcomes in relation to the staffing of registered nurses (RNs) have been topics of much research to identify how much impact staffing really has on patient outcomes. The overwhelming majority of studies conducted have found that the number of nursing staff providing care is strongly correlated with patient outcomes (Institute of Medicine, 2004). Patient Safety Event The Institute of Medicine’s (IOM) publication Keeping Patients Safe: Transforming the Work Environment of Nurses (2004) delineated a patient safety issue related to nurse staffing. A postanesthesia care unit (PACU) nurse caring for five patients received report telephonically for an admission from the emergency room (ER). The PACU nurse did not want to accept the patient immediately and requested additional time to stabilize her current patients and finish completing charting from a previous admission. The ER nurse said the ER was busy and she would have the patient in the PACU in five minutes before she hung up the phone. The PACU nurse notified her supervisor who agreed to â€Å"look around† for an additional nurse to help, but she advised the PACU nurse that if she refused this admission she would be written up. TheShow MoreRelatedEffective Communication in the Emergency Department: Implications on Patient Safety Culture 2104 Words   |  9 P agesCommunication is an essential and constant exchange of information between the patient and health professional with full understanding occurring on both camps (The Joint Commission, 2010, p. 1). It is one of the major activities done by healthcare staff across diverse settings (Redfern, Brown, Vincent, 2009). Research shows that communication breakdown is one, if not the leading cause, of medical errors (Kohn L., 1999). For instance, out of 258 malpractice claims which led to patient harm, nearlyRead MoreSkills and Competencies818 Words   |  4 PagesPatricia Rosemond Elms College Skills and Competencies Nurses for the future-Communication Many people refer to their strong communication skills, but communication is really a competency that relies on a combination of certain skills, behavior and knowledge. To communicate effectively a person may need to understand cultural diversity, have advanced language skills, and behave with patience. Interpersonal communication is essential in every area of life, but it especially critical in the fieldRead MoreLack of Communication Is the Biggest Problem in Healthcare Today1715 Words   |  7 Pagesineffective communication among hospital personnel, patients and their families, and the effect it has on patient safety. Communication, as a whole, is very complex and is the root of teamwork and collaboration which aids in keeping patients safe in the hospital. Throughout the healthcare field today patient-centered care and patient safety seem to be major focus points. Unfortunately, ineffective communication can potentially cause patient harm and even death. The breech in ineffecti ve communication betweenRead MoreThe Principles Of Effective Communication1675 Words   |  7 PagesNurse-Patient Communication, Interdisciplinary Communication, and Patient Safety Open, honest, and effective patient-clinician communication is key to better health outcomes for the patient (Paget et al., 2011). Effective interdisciplinary communication is also imperative in reducing medical errors, as these errors often result from communication failures among caregivers (Dingley, Daugherty, Derieg, Persing, n.d.). 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Interdisciplinary friction can threaten the delivery of quality patient care. In addition to ineffective communication and teamwork which can be very detrimental and result in adverse effects in patient care. These adverse reactions lead to the need for incident reports to be filled out, however, some reports end up incomplete or overlooked. TheRead MoreTherapeutic And Non Therapeutic Communication1108 Words   |  5 Pagesnon-therapeutic communications, in nurse-patient relationship, on patient’s conditions in hospital. The paper contains of explanation of each article followed by the relation to the PICOT statement. This paper will discuss the importance of therapeutic techniques, in contrast of non-therapeutic techniques, in health care setting by providing different resources and different rationales. It also will provide different t ypes of techniques for both therapeutic and non-therapeutic communications. The PICOTRead More The importance of Effective Communication in Health-Care637 Words   |  3 PagesEffective communication continues to be paramount footing that brings out the naked image of the conveyed message when caring is delivered in the health care system. It is also considered the most efficient way to assure quality and safety patient care with optimistic health outcomes (LaValley, 2008). According to McCaffrey et al., (2010) findings nurses should use emphatic aptitude and clear communication skills to work, as part of a multidisciplinary team and this feature should be incorporateRead MoreImproving Communication Among Departments At An Organization1256 Words   |  6 PagesThe purpose for this assignment is to evaluate and improve communication among departments in an organization. As Chief Executive Officer (CEO), not only I have to make sure all the operations in the organization are running smoothly but to make sure the communication piece is running in that same way as well. It is important to make sure the information you are trying to addressed is fully understood by your staff while at the same time you listen what other people are trying to tell you and understand